A TPA with a personal touch.
Boulder Administration Services, Inc. is your Third Party Administrator (TPA) with a personal touch.
Located in Boulder, Montana, Boulder Administration Services provides benefit administration services for all employee benefits with the exception of retirement plans. Boulder Administration Services has national reach when it comes to serving members of their Employer Groups.
Boulder Administration Services is owned and operated by husband and wife team, Bruce and Jackie Wagner. Combining state-of-the-art technology with personalized customer service, Boulder Admin strives to provide a pleasant experience when dealing with benefit questions. Bruce and Jackie each have over 25 years of experience in the health insurance industry. While previously working as agents, Bruce and Jackie recognized an industry need and established a third party administrator business that focuses on employers with fewer than 1,000 employees.
Boulder Administration Services constantly adds new services in the rapidly changing employee benefit environment to assist employers, particularly HR departments, with staying compliant with new regulations while still focusing on the core benefit package. Our experience as a third party administrator allows us to provide comprehensive and cost effective approaches to healthcare.
Personalized Response - Boulder Administration Services believes the best way to keep employees satisfied is through personalized communication. We accomplish this by providing a live person for our members to speak to, which is not always easy with an automated phone system. After our initial answering process and disclaimer, you will be transferred to a live person. If it is necessary for us to use an answering message due to high call volume, we strive to return calls within an hour.
Compliance with legal requirements – To ensure we stay current on the changing legal landscape, Boulder Administration Services utilizes resources such as Society of Professional Benefits Administrators and various attorneys that specialize in ERISA and employment law. Additionally, we network with other Third Party Administrators and Stop Loss Carriers to stay current on industry trends.
Variety of services - Every Third Party Administrator should be able to process and pay claims, but we don't stop there. Boulder Administration Services constantly provides new services that try to ease the burden of compliance with new regulations. Along with administering self-funded Medical, Dental, Vision, COBRA, HRA and Cafeteria plans we have added services that assist in the PCORI, Transitional Reinsurance Program and the 6055 and 6056 reporting requirements.
State-of-the-art technology - By constantly upgrading the tools used for administering benefit plans, Boulder Administration Services is able to provide employers with the reporting data and information they need to manage their benefit plans. Our online enrollment system meets the requirements that HR needs to streamline and manage enrollments at open enrollment and throughout the year. A robust reporting tool also allows the tracking and use of the benefit dollars. This information can be used to determine if there are benefit areas in need of improvement or if there is plan abuse occurring. A web portal allows members to check claim status or reprint an Explanation of Benefits and reduces their frustration about wondering what is happening with a claim.